About the Role
Richmond Wellbeing (RW) is seeking a dedicated and experienced Team Leader for our Commonwealth Psychosocial Support (CPS) and Moorditj Djerpin Wirrin (MDW) services. This dual-responsibility role is essential to our mission of providing top-quality mental health services. The ideal candidate will prioritize evidence-based mental health care and skilfully navigate the complexities of psychosocial support, guiding teams to deliver culturally secure, timely, and quality services focused on consumer resilience and wellbeing.
Administrative Oversight
- Monitor alignment with CPS and MDW program requirements through routine service delivery checks and monthly file audits.
Quality Assurance in Consumer-Centric Services
- Oversee the execution of evidence-based psychological interventions for consumers with mild to moderate mental health concerns.
- Assess the efficacy of care planning, case management, and coordination within the team.
- Manage consumer complaints and grievances by coordinating with the CPS Manager and other relevant departments.
Team Leadership and Development
- Provide regular supervision and support sessions for team members, monitoring and adjusting caseloads as necessary.
- Oversee team members’ leave requests, assessing the impact on service delivery and overall workload.
- Conduct performance evaluations for team members, both probationary and annual, in line with organizational protocols.
- Facilitate, lead, support, and coordinate the professional development of team members.
- Actively manage staff performance, identifying areas for improvement and developing tailored improvement plans in consultation with People & Capability (P&C).
- Review staff performance against these plans, providing constructive feedback and support to ensure alignment with RW standards and objectives.
- Address performance issues proactively, offering guidance and resources for staff development, and escalating significant concerns to the Psychosocial Outreach Services Manager as necessary.
Relationship Management
- Facilitate clear and timely internal communications between the team, the POS Manager, and other stakeholders.
- Engage with service providers and Aboriginal Community Elders in a respectful and effective manner.
- Lead initiatives aimed at building community trust, particularly within Aboriginal and Culturally and Linguistically Diverse communities.
This role is full-time working Monday to Friday 9am to 5pm. This role is based out of Cannington.
About You
To be considered for this role, you will possess;
Qualifications
- Bachelor’s degree in social work, Psychology, or a related field or
- Master’s degree in social work, Psychology or a related field, in addition to certifications in Mental Health such as a graduate certificate in Mental Health.
- Ongoing professional development activities relevant to mental health and team leadership.
Skills and Experience
Essential:
- Minimum of five years’ experience in mental health services, with at least two years in a managerial or supervisory role.
- Comprehensive understanding of supporting individuals living with mental distress in the community.
- Demonstrated experience of working with marginalised and disadvantaged groups, including Aboriginal, CaLD, and LGBTIQ+.
Desirable:
- Demonstrated experience in case management, service delivery, and program development.
- Skills in project management and familiarity with Australian mental health legislation are highly advantageous.
Other
- National Police Clearance (no older than 6 months)
- Current WA Driver’s License
About Us
Richmond Wellbeing is a leading WA mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.
Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.
Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations. We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.
Why join us?
At Richmond Wellbeing, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.
Our exciting and rewarding careers offer:
- Excellent work-life balance in a supportive environment.
- The opportunity to be part of a highly committed, innovative and values-based organisation.
- Salary packaging for general living expenses up to $15,990 and entertainment up to $2,650 which allows you to pay approved expenses from your salary before tax, you pay less tax, and your take-home pay increases.
- Four weeks annual leave plus leave loading 17.5%, with an opportunity to purchase additional leave (conditions apply).
- Two additional leave days, birthday, and wellbeing leave, per calendar year.
- Long service leave benefits after 5 years’ service.
- Opportunities for training, development, and advancement.
- Access to LinkedIn Learning
- Access to our Employee Assistance Program (EAP).
How to apply
If this is something that appeals to you, we would love to hear from you!
A cover letter is required for your application.
Applications without a cover letter will not be considered. Within your cover letter please address how your skills and experience meet the key attributes of the role and click the “Apply for this job” button.
Have questions?
All inquiries for this position can be sent to our People & Capability team at recruitment@rw.org.au
Before an offer of employment can be made, Richmond Wellbeing requires a National Police Clearance no older than 6 months.
Richmond Wellbeing reserves the right to close this position prior to the closing date.
Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.
Aboriginality is a genuine requirement for this position as defined under Section 50(d) of the Equal Opportunity Act 1984.
