About the Role
Are you passionate about making a difference in the lives of people with Mental Health challenges? Do you have strong leadership skills and a deep understanding of NDIS standards? If so, we want to hear from you!
The NDIS Senior Recovery Support Worker is responsible for providing high-quality care and support to individuals, supervising support workers, completing audit documents, and overseeing day-to-day operations in compliance with National Disability Insurance Scheme (NDIS) standards.
Reporting to the NDIS Core Supports Team Leader, this role ensures services are delivered effectively, meeting both participant needs and regulatory requirements while maintaining a caseload.
Key Responsibilities
- Oversee the service delivery of Recovery Support Workers and ensure services align with NDIS standards.
- Maintain a caseload of participants requiring complex or specialist support.
- Build and maintain strong relationships with external stakeholders, including service providers and community organizations.
- Represent and promote RW services to the wider community.
- Support incident response and maintain communication with the Team Leader per organizational policies.
- Develop and implement recovery-oriented, strengths-based support plans, crisis, and safeguarding plans for participants.
- Provide supervision, mentorship, and professional development opportunities to Recovery Support Workers.
- Conduct audits, review service delivery, and ensure accurate documentation and compliance reporting.
- Ensure all staff adhere to policies, procedures, and best practices, completing mandatory training.
- Assist with referrals and eligibility assessments for service delivery.
About You
To be considered for this role, you will need to have;
Qualifications and Certificates
- Minimum Diploma qualification in a relevant human services discipline with demonstrated experience
- Current National Police Clearance Certificate (no older than six months)
- A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
- A current working with Children Check
- A current NDIS Worker Screening Check
Skills and Experience
- Extensive experience within community services
- Previous experience leading a team or providing supervision to Recovery Support Workers
- Strong understanding of NDIS standards and compliance requirements
- Excellent communication skills, leadership and organisational skills
- Ability to work autonomously while fostering a positive and inclusive work environment
Desirable
- Lived experience of mental health recovery or as family members of people with a lived experience of recovery is desirable
Attitude
- Positive attitude towards people experiencing mental distress.
- The ability to live RW values in all workplace tasks and interactions.
- Pro-active individual who is enthusiastic and committed to upholding RW values and principles
This role is full-time working Monday to Friday, based out of Cannington and willing to travel as required.
About Us
Richmind WA is a leading West Australian mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.
Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.
Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations.
We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.
Tackling Tobacco - We are a smoke and vape free organisation. Staff will not be seen smoking and vaping in Richmind Shirts or Uniform.
Why Join Us?
At Richmind WA, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.
Our exciting and rewarding careers offer:
- Excellent work-life balance in a supportive environment
- Salary packaging up to $18,640 which allows you to pay approved expenses form your salary before tax, you pay less tax, your take home pay increase
- Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply
- Two additional leave days, Birthday and Wellbeing leave, per calendar year
- Long service leave benefits after 5 years’ service
- Opportunities for learning, development, and advancement
- Access to LinkedIn Learning
- Access to our Employee Assistance Program (EAP)
- Core Training is provided to all employees, staff and volunteers.
How to Apply
Ready to take the next step in your career?
Send in your cover letter and resume—tell us why you’re the perfect fit for the role! Be sure to address how your skills match the key responsibilities, and don’t forget to submit your application before the closing date.
The role will require the following certificates and licenses:
- Current National Police Clearance Certificate (no older than six months)
- A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
- A current working with Children Check
- A current NDIS Worker Screening Check
- A valid Driver’s licence
- List any other requirements.
Have Questions?
All inquiries for this position can be sent to our People & Capability team at recruitment@rw.org.au.
Before an offer of employment can be made, Richmind WA requires a National Police Clearance no older than 6 months.
Richmind WA reserves the right to close this position prior to the closing date.
Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.
