About the Role
Reporting to the Bunbury Service Manager, the Senior Mental Health Recovery Practitioner at Richmind plays a crucial role in supporting individuals living with serious and persistent mental distress, assisting them in their journey towards recovery and helping them achieve the life they desire. This role provides an environment within the Recovery Program that enables consumers to confidently embark on a journey of recovery and to attain the kind of life they desire. Under the guidance of the Service Manager, the role will also form part of the Senior Leadership team on site.
Consumer Support and Recovery
- Support the development and review of personalised recovery plans in line with policies, promoting essential life skills
- Engage families, carers, and significant others in the recovery planning process, respecting consumer consent
- Handle critical incidents following organisational policies and procedures
- Facilitate recovery-oriented group programs and 1:1 keywork sessions for up to five residents to support mental health and wellbeing
Operational Excellence
- Supervise Recovery Support Workers and ensure accurate, timely documentation of consumer information.
- Contribute to policy and procedure development and promote best practices in mental health recovery.
- Manage and reconcile petty cash, attend essential service-based meetings.
- Assist the Service Manager with reporting and compliance requirements
- Work as part of a leadership team directed by the Service Manager, with the capabilities and willingness to take on higher duties as required.
Recovery Planning and Evaluation
- Support the development of person-centered recovery plans and crisis management strategies, with regular review and oversight. .
- Support the Service Manager to oversee and ensure service excellence.
- Develop therapeutic relationships with consumers and support them in setting and achieving recovery goals.
- Work effectively and in partnership with clinical partners and external stakeholder agencies to build the capacity of the service to meet the needs of our consumers.
About the Service
Bunbury Community Supported Residential Units
Conveniently located in Carey Park, the Bunbury Community Supported Residential Units (CSRU) provides a safe and supportive environment for people to live in whilst participating in a program designed to assist individuals in their personal journey towards mental health recovery.
The facility is easily accessible via public transport and situated next to a tranquil local park.
The service is staffed 24/7 and provides a Recovery Program with supported accommodation for 15 consumers for between 12 – 24 months. The service consists of seven units set in a homelike environment that supports people on their recovery journey.
With a trauma informed, person-centred and recovery-based approach, Bunbury CSRU supports residents to develop and reach individual goals, work towards independent living skills, make informed choices, develop social skills, connect with family and community, clinical and non-clinical supports.
A tailored approach to meeting individual needs sees consumers work closely with their onsite Mental Health Recovery Practitioner and Recovery Support Workers and connecting to external agencies to achieve their recovery goals where required.
About You
To be considered for this role, you will need to have;
Qualifications and Certificates
- Tertiary qualification in a relevant human services field and substantial experience.
- Current National Police Clearance Certificate (no older than six months)
- A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
- A current working with Children Check
Skills and Experience
- Minimum of 3 years' experience in mental health, with case management and counselling skills.
- Knowledge and practice in mental health recovery principles and understanding community and primary health care sectors.
- Experience working in residential settings with people experiencing mental ill health (desirable).
- Proven ability in group facilitation and conflict management.
- Familiarity with relevant mental health agencies and administrative tasks like rostering.
- Strong communication skills for interacting with consumers, families, colleagues, and external stakeholders.
- Ability to maintain flexible boundaries that support a transparent, recovery-focused environment.
Desirable
- Lived experience of mental health recovery or as family members of people with a lived experience of recovery is desirable
Attitude
- Positive attitude towards people experiencing mental distress.
- The ability to live RW values in all workplace tasks and interactions.
- Pro-active individual who is enthusiastic and committed to upholding RW values and principles
This role is full-time working Monday to Friday based at our Bunbury CSRU site.
About Us
Richmind WA is a leading West Australian mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.
Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.
Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations.
We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.
Why Join Us?
At Richmind WA, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.
Our exciting and rewarding careers offer:
- Excellent work-life balance in a supportive environment
- Salary packaging up to $18,640 which allows you to pay approved expenses form your salary before tax, you pay less tax, your take home pay increase
- Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply
- Two additional leave days, Birthday and Wellbeing leave, per calendar year
- Long service leave benefits after 5 years’ service
- Opportunities for learning, development, and advancement
- Access to LinkedIn Learning
- Access to our Employee Assistance Program (EAP)
- Core Training is provided to all employees, staff and volunteers.
How to Apply
Ready to take the next step in your career?
Send in your cover letter and resume—tell us why you’re the perfect fit for the role! Be sure to address how your skills match the key responsibilities, and don’t forget to submit your application before the closing date.
The role will require the following certificates and licenses:
- Current National Police Clearance Certificate (no older than six months)
- A valid First Aid and CPR Certificate (HLTAID011 – Provide First Aid, HLTAID010 Provide Basic Emergency Life Support, HLTAID009 Provide Cardiopulmonary Resuscitation)
- A current working with Children Check
Have Questions?
All inquiries for this position can be sent to our People & Capability team at recruitment@rw.org.au.
Before an offer of employment can be made, Richmind WA requires a National Police Clearance no older than 6 months.
Richmind WA reserves the right to close this position prior to the closing date.
Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.
