About the Role
If you’re a proactive and detail-oriented administrator who thrives in a structured role with plenty of moving parts. You’re comfortable managing competing deadlines, love working with systems and documentation, and enjoy helping others navigate processes efficiently – then this is the role for you!
We’re looking for a highly organised Quality and Compliance Administrator to join our Quality, Governance and Risk team. In this vital role, you’ll help keep our systems running smoothly, ensuring Richmind WA continues to meet legislative, regulatory, and quality standards.
You’ll be responsible for maintaining a variety of compliance and risk registers, supporting internal audits, and managing key documentation. You’ll also assist with accreditation processes, monitor policy updates, and support internal communication around continuous improvement activities.
Key responsibilities include:
- Administering internal audits and updating audit registers
- Monitoring legislative compliance and privacy documentation
- Coordinating feedback and complaints tracking
- Supporting policy and procedure meetings and document control
- Assisting with preparation for external audits and maintaining audit calendars
- Supporting system administration within our Quality Management System
- Providing administrative support to the Care Governance Committee and other key functions
This role is an opportunity to make a difference in a values driven mental health organisation. There will be opportunities for you to learn, grow and use your skills in a role where you get to help people and support them to discover the courage they have to shape their own lives.
About You
What you will bring to the role:
- A current National Police Clearance (under 6 months), NDIS Worker Screening Check, and driver’s licence.
- Solid administration experience and confidence using Microsoft Office
- Excellent attention to detail and strong time management skills
- Great written and verbal communication skills
- The ability to stay calm under pressure and juggle multiple tasks
- Great with people—you know how to collaborate, influence, and get things done.
- Super organised, detail-focused, and reliable.
- Lived experience of mental health recovery or as family members of people with a lived experience of recovery is desirable.
- Positive attitude towards people experiencing mental distress and the ability to live RW values in all workplace tasks and interactions.
This is a part-time position working 3 days per week, with flexibility around which days are worked - Friday is the only required day. This role is based in Cannington.
About Us
Richmind WA is a leading West Australian mental health organisation, providing inclusive, community-based residential and outreach services for adults and young people. We support people experiencing mental distress to develop the confidence and skills to live their lives, employing evidence-based practice to support recovery and wellbeing.
Our 2024-28 Strategic Plan, "Shaping the Future, Today," focuses on being a leader in transformative services, innovating to bridge gaps, influencing lasting system change, and creating a resilient future. We are committed to our core values: living and breathing recovery, being brave and exploring, putting people first, being passionate about inclusion and belonging, and listening deeply and learning.
Inclusion is at the heart of our DNA. We value diversity and inclusion in our workforce, including people with lived experience of mental health recovery and disability, different cultural and linguistic backgrounds, genders, and sexual orientations.
We have Rainbow Tick accreditation and work with Elders to support Aboriginal and Torres Strait Islander people and staff.
Why Join Us?
At Richmind WA, we are passionate about making a difference in the lives of those we serve. We offer a supportive and inclusive work environment where diversity is valued, and individuals are encouraged to achieve their full potential. Join us in our mission to shape the future of mental wellbeing services and support mental wellbeing and recovery through the expertise, courage, and compassion of our people.
Our exciting and rewarding careers offer:
- Excellent work-life balance in a supportive environment
- Salary packaging up to $18,640 which allows you to pay approved expenses form your salary before tax, you pay less tax, your take home pay increase
- Four weeks annual leave, with an opportunity to purchase additional leave, conditions apply
- Two additional leave days, Birthday and Wellbeing leave, per calendar year
- Long service leave benefits after 5 years’ service
- Opportunities for learning, development, and advancement
- Access to LinkedIn Learning
- Access to our Employee Assistance Program (EAP)
- Core Training is provided to all employees, staff and volunteers.
How to Apply
Ready to take the next step in your career?
Send in your cover letter and resume—tell us why you’re the perfect fit for the role! Be sure to address how your skills match the key responsibilities, and don’t forget to submit your application before the closing date.
The role will require the following certificates and licenses:
- Current National Police Clearance Certificate (no older than six months)
- A current NDIS Worker Screening Check
Have Questions?
All inquiries for this position can be sent to our People & Capability team at recruitment@rw.org.au.
Before an offer of employment can be made, Richmind WA requires a National Police Clearance no older than 6 months.
Richmind WA reserves the right to close this position prior to the closing date.
Please note: Applications are shortlisted as they are received, please apply as soon as possible to be considered.
