It takes courage to support those left behind by the system.
Join us at Woodville House, where every shift shapes a life.
At Richmind WA, we believe in backing people who have the courage to walk alongside others in their most vulnerable moments. At Woodville House, a 12-month pilot program supporting people with complex mental health, homelessness and justice system histories, we’re doing just that — together.
This is your chance to be part of a multidisciplinary, trauma-informed team making real change for people who are too often overlooked. If you’ve been searching for purpose-driven work that challenges you and grows your impact, this is it.
About the Role
As a Mental Health Recovery Practitioner, you’ll support residents with complex needs through intensive case management, recovery-focused planning and therapeutic interventions. This is a hands-on role working with people experiencing chronic homelessness, co-morbidities, trauma, and legal system interactions.
You’ll be part of a wraparound team supporting people to regain control of their lives, stabilise their wellbeing, and build pathways to long-term support — including the NDIS.
Shifts and Hours:
This is a fixed-term, full-time role until 30 January 2026, working across rotating shifts between 7am and 11pm, Monday to Sunday.
Desired Skills and Experience
A bit about you
You bring strong experience in mental health, trauma-informed care, or community services — and you're ready to take on a challenge that genuinely changes lives. You're calm in crisis, clear in your boundaries, and deeply committed to person-centred care.
You're someone who sees the person behind the behaviours. You believe everyone deserves the chance to recover — no matter where they’re starting from.
What you’ll be doing
Provide comprehensive recovery case management using the Recovery Star tool
Build trusted relationships and connect people with wider mental health and justice supports
Support triage, referrals and NDIS navigation
Deliver one-on-one key worker support and facilitate therapeutic group programs
Respond to behaviours of concern using de-escalation and trauma-informed strategies
Maintain timely, clear and accurate documentation
Apply risk assessment and safety management practices daily
What you’ll need
Qualifications in social work, psychology, mental health, community services or similar
Solid experience in homelessness, trauma, mental health, or justice-related services
Strong professional boundaries and a commitment to ethical, person-centred care
Proven ability to manage behaviours of concern and crisis situations calmly
A trauma-informed, culturally aware, and recovery-focused practice
Willingness to work across rotating shifts (including weekends and evenings)
Certificates & Licences:
National Police Clearance (within 6 months)
First Aid and CPR Certificate (HLTAID011/010/009)
Working with Children Check
WA Driver’s Licence
Highly desirable:
Experience with FDV, AOD, or forensic/justice services
Experience supporting people to engage with the NDIS
About Woodville House
Located in Helena Valley, Woodville House is a 24/7 supported accommodation service run by Uniting WA, in partnership with Homeless Healthcare and Richmind WA. The pilot program was created to fill critical service gaps for people with multiple and complex needs.
We take a trauma-informed, harm reduction and recovery-based approach, building safety and stability through personalised, wraparound supports.
Why join Richmind WA?
When you join us, you join a values-driven team committed to lasting change in mental health. We honour people’s lived experiences, build inclusive teams, and take care of each other so we can care for others.
Make real impact with purpose-led work
Salary packaging up to $18,640 to increase your take-home pay
4 weeks leave + purchase leave options
Birthday & wellbeing leave each year
Ongoing learning & LinkedIn Learning access
Free access to EAP and wellbeing supports
We are Rainbow Tick accredited and committed to cultural inclusion
Ready to apply?
Send your resume and a short cover letter telling us:
Why this role resonates with you
How your experience aligns with what we’re looking for
